Effective Date: May 20, 2026
Siloe Home Health & Infusion, LLC
638 E Market St
Rockport, TX 78382
Phone: 361-238-4999
Email: intake@siloehomehealth.com
Introduction
Siloe Home Health & Infusion, LLC (“Siloe,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients, clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information, including information collected through SMS/text messaging communications.
By using our services, website, or communicating with us, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information including, but not limited to:
- Name
- Phone number
- Email address
- Mailing address
- Date of birth
- Health-related information necessary for care coordination
- Insurance information
- Communication preferences
How We Use Your Information
Siloe Home Health & Infusion, LLC may use your information to:
- Provide home health and infusion services
- Coordinate patient care
- Communicate appointment reminders and care updates
- Respond to inquiries and requests
- Send SMS/text communications you have consented to receive
- Improve our services and operations
- Comply with applicable healthcare and legal requirements
SMS/Text Messaging Consent
By providing your mobile phone number and opting in to receive SMS communications from Siloe Home Health & Infusion, LLC, you consent to receive text messages related to:
- Appointment reminders
- Care coordination
- Service updates
- Billing notifications
- Customer service communications
- Other healthcare-related business communications
SMS Disclosure
By opting in to receive SMS communications from Siloe Home Health & Infusion, LLC:
- You consent to receive text messages from Siloe Home Health & Infusion, LLC
- Your personal information will not be shared with third parties for marketing purposes
- Message frequency may vary depending on your interactions with our office and services
- Recurring messages may be sent
- You may reply STOP at any time to opt out of future SMS communications
- You may reply HELP for additional information
- Message and data rates may apply based on your mobile carrier plan
Sharing of Information
Siloe Home Health & Infusion, LLC does not sell, rent, or share personal information with third parties for marketing purposes.
We may share information only as necessary to:
- Provide healthcare services
- Coordinate patient care
- Process billing and insurance claims
- Comply with legal or regulatory obligations
- Protect the safety and rights of patients and staff
HIPAA Compliance
As a healthcare provider, Siloe Home Health & Infusion, LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with applicable federal and state privacy laws.
For additional information regarding your healthcare privacy rights, please contact our office.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorized access, use, or disclosure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Opt out of non-essential communications
- Request restrictions on certain disclosures where permitted by law
To exercise these rights, please contact our office using the information below.
Changes to This Privacy Policy
Siloe Home Health & Infusion, LLC reserves the right to update this Privacy Policy at any time. Updated versions will be posted with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy or SMS communications, please contact:
Siloe Home Health & Infusion, LLC
638 E Market St
Rockport, TX 78382
Phone: 361-238-4999
Email: intake@siloehomehealth.com